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  • Lun-Dom 09:00 - 21:00

Opencart Support

For any problem, our staff with many years of experience is ready to solve it.The average time for solving problems related to Opencart sites is 1.5 hours!

SITEBOOST

We speed up the loading of your site by respecting the minimum parameters (FCP | TTFB | LCP | CLS) required for correct indexing on search engines

Wordpress Support

For any problem, our staff with many years of experience is ready to solve it.The average time for solving problems related to Wordpress sites is 2 hours!

FAST SUPPORT SERVICE 7/7

Problems with your website / server or database? Don't have any assistance ready to fix the problem?
Don't panic!
We are ready to intervene immediately by solving the problem quickly.Our staff with many years of web experience is always ready to intervene 7 days a week.
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WE PROVIDE TECHNICAL SUPPORT FOR

E-COMMERCE
  • Opencart
  • Magento
  • Woocommerce
  • Prestashop
  • Zencart
  • Nopcommerce
  • X-Cart
  • Oscommerce
CMS
PLAIN SYSTEM

NEW SITEBOOST SERVICE

Optimizing for the quality of user experience (UX) is the key to the long-term success of any site on the web. Whether it's an e-commerce or a showcase site, certain parameters must be respected. Web Vitals is a Google initiative to provide a unified guide to essential quality indicators to deliver an exceptional user experience on the web. Google has provided a series of tools over the years to measure and report on performance. Some developers are adept at using these tools, while others have found it difficult to keep up with the abundance of tools and metrics. Site owners shouldn't be performance gurus to understand the quality of experience they are offering their users. The Web Vitals initiative aims to simplify the landscape and help sites focus on the metrics that matter most, the Core Web Vitals. Core Web Vitals are the subset of the Web Vital that apply to all web pages, should be measured by all site owners, and will appear in all Google tools. Each of the Core Web Vitals represents a distinct aspect of the user experience, is measurable in the field, and reflects the real-world experience of a user-centric critical outcome. The metrics that make up Core Web Vitals will evolve over time. The current set for 2020 focuses on three aspects of the user experience: loading, interactivity and visual stability and includes the following metrics: FCP, CLS, TTFB and LCP.

WHAT'S INCLUDED

FCP OPTIMIZATION
FCP measures how long it takes the browser to render the first piece of DOM content after a user accesses your page. Images, non-white <canvas> elements, and SVGs on your page are considered DOM content; anything inside an iframe is not included.
We remind you that FCP is a fundamental value for correct indexing and positioning on Google.
CLS OPTIMIZATION
TTFB OPTIMIZATION
LCP OPTIMIZATION
SERVER OPTIMIZATION
SITE OPTIMIZATION

Professional Support

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We have made significant investments in replacing our service and support systems, moving away from fragmented standard systems. We have unique reporting, notification, responsiveness and case management capabilities so we can help you quickly and efficiently. We are passionate about our work and we do it with love.
Our staff are constantly training to make sure the quality of support and customer service always exceeds your expectations. Our motto here in the office is "obsessed with service, passionate about technology". On many occasions our customers have said "thank you once again for your help and for speaking in our language". It is a main characteristic of being open, honest, highly skilled, and offering exceptional customer service.
Our motto: Being obsessed with service means building strong relationships that last. Our open and flexible mindset means we listen to what our customers have to say, our goal is to act as an integral part of your business - another reason our customers choose our service.

HOW IT WORKS

1. TICKET

Open a ticket for free indicating the problems encountered or the changes requested

2. ACCEPTANCE

Receive in a short time a detailed quote for the requested intervention without obligation

3. PAYMENT

A payment request will be sent by email after acceptance of the quote.

4. DELIVERY

We proceed with the requested intervention.At the end, verification by the customer is required.
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LINES OF CODE PROCESSED
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TICKETS SOLVED
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WEBSITES OPTIMIZED
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SATISFIED CUSTOMERS

SUBSCRIPTION BASED SUPPORT

For companies that need more work per month we offer tailored solutions

ECONOMY

99/Month

  • FOR BUSINESS WEBSITES
  • TICKET SUPPORT
  • MAX RESPONSE TIME 24H
  • SUPPORT 5 DAYS A WEEK
  • 12 MONTH CONTRACT

BUSINESS

199/Month

  • FOR E-COMMERCE SITES
  • CONSTANT MONITORING
  • BACKUP SERVER IN CASE OF FAILURE
  • SUPPORT BY TICKET AND EMAIL
  • MAX RESPONSE TIME 12H
  • SUPPORT 6 DAYS A WEEK
  • 12 MONTH CONTRACT

OUR CLIENTS

THE MOST REQUESTED SERVICES

Opencart Support

OPENCART SUPPORT

Technical support and problem solving for Opencart websites.

Open Ticket

Magento Support

MAGENTO SUPPORT

Technical assistance and problem solving for Magento websites.

Open ticket

Wordpress Support

WORDPRESS SUPPORT

Technical assistance and problem solving for Wordpress and Woocommerce websites.

Open ticket

Joomla Support

JOOMLA SUPPORT

Technical assistance and problem solving for Joomla websites.

Open ticket

Prestashop Support

PRESTASHOP SUPPORT

Technical assistance and problem solving for Prestashop websites.

Open ticket

Drupal Support

DRUPAL SUPPORT

Technical assistance and problem solving for Drupal websites.

Open ticket

Zencart Support

ZENCART SUPPORT

Technical assistance and problem solving for Zencart websites.

Open ticket

Speed Up Website

Speed Up Website

Site loading time acceleration.

Open ticket

Contact

EBOW 

Website and E-commerce support

Via Sammartino 2, 73040 Alliste,LE

P.IVA 04765810751 

Working Hours

      Monday - Friday
09:00 - 21:00 ( Ticket / Email ) 
      Saturday - Sunday
10:00 - 21:00 ( Ticket only )

Partner Link

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